Hi, I’m N.S., a scrappy girl from Steeltown turned HR professional.

I’ve earned my HR Certificate from Ryerson University and have achieved certified HR Leader status from the HRPA of Ontario.

For the past 12 years, I’ve worked with major Fortune 500 companies to create work environments where thousands of employees (from all backgrounds, and with all kinds of clashing personalities come together into cohesive, productive teams.

Over the years, I’ve perfected a simple, four-step Conflict Elimination process that can bring peace and cooperation to any team.

And now, it’s my mission to help small and midsize businesses who cannot afford an entire HR department…

• Retain and manage their best employees

• Erase workplace conflict and create environments that people love coming in for

• Achieve maximum productivity with minimal supervision

• Above all, avoid costly and stressful Ministry of Labour investigations and even lawsuits.

All of this is possible even if you currently have no policies in place, and even if all of your employees are constantly at each other’s throats.

Just look at what one small daycare operator had to say (her employees were fighting so much, one of them was threatening to sue her for harassment.)

“Thank you so much for giving me these lifesaving tools! My business is small, and I can’t afford for my staff to be fighting all the time, but I thought it was just something I had to live with. But the conflict resolution tips you showed me worked almost like magic, and now everyone is getting along again. And I never have to feel so helpless again!” (name withheld for confidentiality, XXXX, ON).

Having an investigator show up as a result of an anonymous complaint is no fun.  It’s disruptive, stressful and can result in devastating penalties – not to mention the damage to your company’s reputation should the matter find its way into social media.

But you know what’s even worse?

Coming every day to the hostile environment that triggered the investigation in the first place.   

Is your workplace toxic?  The answer might surprise you.

Most workplace conflict situations are not dramatic.  You’re not always dealing with fistfights or screaming matches ( although I’ve resolved plenty of those). 

Conflict is almost always subtle.  You don’t even know it’s there, but something feels off, and you can’t put your finger on it.  

Ask yourself four questions:

1. Are your staff calling in “sick” way more often than normal?

2. Do you have employees you used to be able to count on that are now coming in late and leaving early?

3. Are you catching people on their phones instead of doing their jobs?

4. How often are your staff knocking on your door to interrupt you with something they should be able to handle themselves?

All of these can be subtle signs of conflict. And if you can’t identify the problem, you can’t fix it.  Everyone is miserable, but no one knows why. 

Situations like these are where the HR Gold System really shines.

In one hour, I can help you create a roadmap to eliminate workplace hostility and infighting, no matter how toxic your environment might be right now.

With the conflict gone, several things happen:

• You’ll have fewer “no-shows” and attendance issues.

• Employees will become more loyal and stick around longer, and work harder for you.

• Fewer people will quit without notice, thereby saving you up to 30% on recruiting and training costs.

In the end, you end up with a dream team, and a work environment everyone actually loves to show up for.

And now, you don’t have to be a huge corporation with a full time HR department to make your business run smoothly.

How my HR Gold System gets your employees to show up, stop fighting and complaining and do their jobs with minimal supervision.

• A non confrontational, noninvasive interview approach with your problem employees.  They’ll never guess that they’re being investigated or “retrained.”  They’ll simply see it as a team building exercise.

• A series of expertly written policies and SOPs.  These will not only give your employees greater clarity and focus, but also keep you out of trouble with the Ministry of Labour.

•  The best way to avoid dealing with NIGHTMARE employees?  Don’t hire them in the first place.  Here’s the biggest red flag during an interview to watch out for.

• A simple review and quick tweak of your employment contract that can erase 75% of workplace arguments before they even arise.

• Three pre written templates that can protect you from a devastating harassment claim, and safeguard your reputation as an employer.

• Firing an employee is the last resort.  But if you must, here are five steps to ensure there are no repercussions or wrongful dismissal claims.  Best of all, your ex-employee will see it as an opportunity in disguise.

This system works for businesses of all sizes, from small, solo organizations to massive corporations with thousands of employees.

Check out what other businesses are saying, (obviously, names are withheld for confidentiality):

“I’m so glad I found you. You really have a way of getting people to sit down and cooperate. Before you came on board, I had no idea so many of our employees were unhappy and disgruntled. A few people even told me after the fact that they were looking for other jobs, but now they want to stay here. Many thanks for your expertise.”  – HR Manager, Toronto

“I can’t believe how quickly you got to the bottom of things. Up until then, I thought HR was all mindless fluff and red tape. But there was so much infighting amongst my staff, I was desperate. With N.S.’s help, I found it the whole mess was over a simple invoicing issue. And it was an easy fix, so now everyone can relax and get back to their job. And now I don’t have to dread coming into the office.” – Operations Manager from XXX Facility in Toronto, ON

“N.S., you really got me out of a pickle. I had no idea my benefits staff were unintentionally breaching privacy laws. We thought we were doing everything right, but we were on the brink of a few major lawsuits. Now I can breathe a sigh of relief, knowing my company is on the right side of the law.” – CEO of a major hotel company in Toronto

“N.S. has a way with people that is almost uncanny. Her energy and expertise can help make any organization run more smoothly. – Professor at XXX College, Toronto 

“N.S. helped me discover serious problems employees were having at work every day. They were so angry and I had no idea! Thanks to N.S.’s brilliant interview and investigative techniques, people were finally comfortable to come forward. Once we knew what the issues were, we could solve them. And now our employees trust us to listen and do the right thing.” – HR Manager, Toronto 

Are you ready to turn your nightmare employees into star performers?

It’s easy to get started.  And it will cost you nothing to see if HR Gold is right for your business.

Just go to HRGold.com and fill out the form to book a free 1/2 consult to discuss your exact situation and figure out how you can get the best results.

By the time we’re done, and whether we decide to work together or not, you’ll have the perfect Road Map of what to do to bring peace and cooperation back to your workplace.

I’m serious about getting your business back to running smoothly as fast as possible.

But please act quickly.  My time is limited, and I won’t be able to offer these consultations for long. 

Sign up today at www.myhrsite.com.  Or you can call me at xxx-xxx-xxxx.